Government of India
Ministry of Railways
PRS COUNTER TICKET
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E-TICKET
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(i) Cancellation and Refund of fare on confirmed PRS
counter tickets is permissible across PRS counter upto 4 hours before the
scheduled departure of the train
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(i) For refund of fare on e-tickets, online
cancellation/TDR have to be filed as the case may be upto 4 hours before the
scheduled departure of the train and refund of permissible refund amount is
credited to the account from which booking transaction took place.
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(ii) Cancellation and refund of fare on
RAC/Waitlisted PRS counter tickets is permissible up to thirty minutes before
the scheduled departure of the train.
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(ii) In case of RAC e-ticket, the same can be
cancelled/TDR can be filed online upto thirty minutes before the scheduled
departure of the train.
In case of waitlisted e-ticket on
which status of all the passengers is on waiting list
after preparation of reservation chart, the refund of fare is directly
credited to the account from which booking transaction took place.
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(iii) In case of cancellation of trains, or PRS
counter ticket, when the train is cancelled due to unforeseen circumstances
such as accident, breach or flood refund of fare is permissible across the
counter within three days excluding the scheduled day of departure of the
train.
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(iii) In case of cancellation of trains, automatic
refund of fare on confirmed or RAC or Waitlisted e-tickets is directly
credited to the account from which booking transactions took place. Online
cancellation or filing of TDR is not required in such case
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