Copy of Directorate's eMail
Respected
Sir/Madam
I
am directed to inform that due to problems in accessing Agent Portal, many
MPKBY Agents and PRSG Leaders could not prepare their RD LOTs in the portal
from last week of Oct. 2015. Relaxations were given to accept their LOTs in the
EXCEL sheet for regular deposits and at the counter through CRDP menu for
default/rebate/POSB cases on 30th and 31st Oct. 2015.
This
office is receiving representations and references for waiving off the default
fee for Oct.2015 for those accounts which the agents still not able to present
up to 31st Oct. of Post Offices were not able to accept business through EXCEL
sheet or at the counter due to paucity of time.
It
has been decided by the competent authority that CBS Post Offices may waive
default fee in such genuine cases. For this, CBS Post Office has to take
following action:-
1.
Write Error Book mentioning name and agency number of the agent and amount of
default fee not taken.
2.
Since, Finacle will charge default fee, the amount to be waived should be noted
at the end of the RD Consolidation and only RD Default fee collected at the
counter (from general public) should be entered in the SB Cash/CSI System (in
Mysore Division only).
3.
Copy of agent list of such accounts should be kept in a guard file. (list
should have Date, Agent ID, Account number, Default fee waived)
This
process can be followed till all the agents are able to deposit their funds for
the month of Oct. 2015. For any account being presented or included in the list
where system is calculating default fee for Nov. 2015 default fee should not be
waived.
Regards,
(Kawal
Jit Singh)
Assistant
Director (SB-II)Postal Directorate
New Delhi
Contact
No. 011-23036224, 011-23036224, 011-23096108, 011-23096108,
Mob:-
09899998054, 09899998054 
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