NEW DELHI:
Opening a postal bank account is just one phone call away and if you are a
pensioner, the money will reach at your door step through your friendly
postman. These are a few of the many customer friendly initiatives approved
last week by the Postal Board.
Aimed
at making postal banking a major commercial success, the board has identified a
number of touch points that required ease of customer interface.
Customers will soon be able to drop cheques in those forgotten red post boxes,
to deposits money in their postal account. In order to open postal
bank accounts, all a person has to do is call a number that will be announced
soon. This call will be diverted to the local postman of the area. The postman
will speak to the called number that will be displayed on his smartphone/tab,
(to be soon issued to all post man) and fix an appointment to visit the caller.
He
will take pictures of the necessary documents on his smart phone/tab and get it
processed at the postal bank. Union Minister for Communications, Information
Technology and Post Ravi Shankar Prasad has received the decisions taken by the
board and is understood to have approved them.
The
major support that postmen will offer is to the more than 5.5 million
pensioners in India, who will soon get the benefit of receiving pensions at
their door steps, delivered by their postman. “We have a target to launch these
services before March 2017,” sources in the Department of Post said.
Among
other benefits to customers include Core Banking Systems at all the
places of historical, cultural and tourist importance, as well as all state
capital cities. Which means that all the facilities that are available at major
postal offices will be available to them The core banking system at all major
post offices are in advanced stages of connecting to CBS.
New
roles galore
The
postman will also act as a mini ATM, to help the old and infirm to deposit and
withdraw money
Postmen
will carry hand held card swipe machines that will accept deposits and also
withdraw money, if a prior request is made
The
Department of Port is aiming at a launch date before March 2017
5.5
million pensioners will get the benefit of receiving pensions at the doorstep,
delivered by postmen.
Source
: newindianexpress.com
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