In
Ghaziabad Head Post Office a Token Dispenser Machine has been put in place for
effective queue management in savings bank operations which functions on five
counters in this office.
Customers take a token from the Dispenser when they
first come and then patiently wait (a good seating arrangement is also provided
for the same) for their given token number to be displayed on LED screens
placed on counters.
This is a welcome initiative in effective customer
management on the counters.
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