Over
61,000 public grievances related to a range of issues are received by Prime
Minister’s Office (PMO) every month, Union Minister Jitendra Singh said today.
The
grievances include concerns related to employees, quality of service,
amenities, police, allegation of corruption or malpractices, labour issues,
education, land-related problem and financial services.
According
to the data available on the online Centralised Public Grievance Redress and
Monitoring System (CPGRAMS), the average number of grievances received every
month in PMO is 61,919, said the Minister of State in the PMO in a written
reply in Lok Sabha.
There
are 11,028 grievances pertaining to Delhi, he said.
The
total number of grievances disposed of and pending as on May 5, 2016 were
7,18,241
and 2,72,466 respectively, the minister said.
The
government has established CPGRAMS to facilitate citizens to lodge their
grievances from anywhere, anytime for redressal.
Source
: http://www.business-standard.com/
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